I Had A Nightmare Last Night.

BIG NEWS

“Men Like Us,” New York Times Style Magazine. Shot by John Edmonds, styled by Carlos Nazario.

Stark Tower has literally got the best wifi in the whole of New York and Tony makes it free as well so sometimes he’ll walk out of the ground floor and just see like a dozen or so people, usually kids, just sat on the doorstep on their phones or laptops and like it’s such a little thing to do but yknow. He’s Ironman. Give the kids some damn fast wifi.

it’s ninety-nine degrees outside, four fuck-thousand percent humidity, and my husband was like, “i’m gonna go for a bike ride.” and i was like “why. no. why. don’t put us on the news like that. local fool collapses on unnecessary journey. don’t do it.” so he says he doesn’t want to “hide in the house” because the sun is shining. bruh. honeybruh. “the sun is shining” does not cover it. its hot outside. its motherfucking hot as fuck outside. our outdoor plants have been crying into their hands all week. whole cars are melting into the sewer. our fucking patio umbrella developed sentience to ask me for lemonade this morning

This is mesmerizing to watch.

i love cutthroat kitchen but bingewatching makes it really stand out how often alton brown refers to himself as ‘daddy’ and makes contestants wear spreader bars

I don’t want to live any longer in this world of “the customer is always right.” This is a world that shows the aggressive, the bull-headed, the cruel that they have full license to behave like beasts to get what they want. Half the time, they’re even rewarded for it; “here, ma'am, so sorry for the trouble, please accept this gift card–no charge.”

I want to live in a world that punishes these childish adults as you punish a toddler throwing a tantrum. No candy for you, Jimmy; you’re going home to bed if you can’t mind yourself in public.

Throw a hissy fit because your cashier isn’t moving as fast as you’d like? Find yourself gently escorted from the store until you can show some basic compassion and patience.

Hurl a pen across the table at your signing agent? You’ve just forfeited your right to refinance your mortgage this week. Try again when your temper is managed.

Scream obscenities at the Taco Bell rep because you know it’ll earn you a free soft shell? Here’s your money back; please feel free to play again when you’ve realized fast food is not worth more than the price of human dignity.

I am so sick of accepting–and, in truth, rewarding–these callous behavior patterns in customer service industries. The fact is, the customer is not always right. The customer is often just testing to see what he can get away with. Stop pandering to spoiled children, and show your employees they have more value than their red polo, or how much abuse they can withstand in a 40-hour week.

We are here to provide a service and to make a living.

We are not your punching bags.

story time: i taught my little cousin her first longer word when she was very young. i taught her to say “tax benefits”. and to this day my aunt still doesn’t know where she got it from, but it was a hilarious sight to see a little toddler waddling around the house, wearing a big diaper, all the while yelling “TAX BENEFITS!!!!”